[My] Life in Wisconsin

Yahoo/ATT's continuing misappropriated payments...





Some of you may have already received this in your emails. If so, I apologize for the 'repeat' note.


To my friends, my family, and to the organizations that may have emailed me from 8-19-2011 through 8-22-2011.

Through my own phone calls, and my mailed letters, I have practically begged for help from Yahoo; short of driving to their offices...
(Not an option, my wheelchair will not travel that far). hehehe

As you know, I have dial-up through Yahoo.

As of May 2011, I have had to call Yahoo, (various numbers), no less than 25-30 times to rectify an error on THEIR part. ie: my lost/misappropriated funds.

Calling in, in May, I had made my requisite payment.
Yes, I have BOTH the confirmation number AND the printout from my bank showing that my account with Yahoo is NOT in arrears, and has been paid in full.

It is this May '11 payment, erroneously applied, that has resulted in much frustration, (and for the Nth time now, to have had my email service cut off from the ISP server site)...
This, in itself is wrong, since yahoo has 'free' email service, whether or not they are your ISP provider, (do they not)?!?!

My apologies if any of you tried to email me since Friday last, (8-19-2011).
You would have had your email message to me returned as undeliverable.

I ASSURE YOU THAT "onthefarm@prodigy.net" IS MY EMAIL ADDRESS!

Please continue to use the email you have on hand for me- Should you have your note(s) returned, I promise that this will be rectified as soon as the next service day begins- or shortly thereafter.

Unfortunately for me, I discovered that I could not access my Yahoo mail on Friday evening.
Their office hours are 8-5 Monday through Friday; so I was quite screwed for the entire weekend!

Again, I apologize for Yahoo's inept service.
I am wondering if any of you have an active email (OR, snail mail) address for any of Yahoo's bigshots? I should very much like to send this note to them, again.

In advance, I thank you for your time and help.

Hope all is well with y'all. hehehe

XOXO
Me

PS
Please too, let me know if you would have any suggestions for me to add to Yahoo... I will be mailing this letter through the USPS, certified mail.


14 comments:

  1. Yahoo sucks in so many ways. Bellsouth/AT&T uses Yahoo for our webmail access. TJ got something on Friday that said we would have to start PAYING for it....???WTF??? Our email access is provided through our ISP, I'll be damned if Yahoo holds our email hostage.

    Good luck with it.

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  2. Hon, I've killed off my Yahoo account (something four years ago which I'd've never thought I'd do) in its entirety - because Yahoo has never kept one promise made to its user-base.

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  3. I found the corporate address and phone number but you probably already have those. I hope you get some satisfaction. I couldn't find Ms. Bartz's phone number or email. I'll keep looking.

    I love you Sissy,
    oxox,
    foreveryoursnotballsister

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  4. No problem here Anna, I have direct debit for all Accs, I hope your problem is fixed soon mate

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  5. Oddly enough no money came out of my account.
    Upon making another call, I was told that all they wanted to do was update my info on my card.
    This was done in May.
    Yes, it was a legit call, just no legitimate answers.
    "Yahell" is screwed up royally.

    XOXO
    Me

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  6. Heya Sweet Snotball...
    hehehe
    sure ya did?
    XOXO
    Me

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  7. Am thinking I need more than luck here Sweets.

    If i don't comeback this afternoon or evening you will know they shut me down again.
    ugh!

    XOXO
    Me

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  8. Will,
    I am thinking of doing the same, just not too many cheaper providers for me out in the middle of no mans land.

    XOXO
    me

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  9. Mr Lester;
    God only knows how much $$$ they would ave taken had I had that set up...
    Once upon a time it was like that with Yahoo. But that was canceled a long time ago already.
    Too many problems.

    XOXO
    Me

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  10. Just got this AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Suffice to say I am MORE THAN pissed off.

    XOXO
    Me

    *** wonders if this will post...

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  11. AT&T Service Suspension
    Alert
    AT&T Yahoo! services suspended

    You no longer have access to your AT&T Yahoo! account onthefarm@prodigy.net because your AT&T Yahoo! Internet services have been suspended. If you want to continue using your AT&T Yahoo! ID onthefarm@prodigy.net, please call AT&T Customer Service to reactivate your AT&T Yahoo! service.

    * To reactivate AT&T Yahoo! Dial, call 1-866-SBC-DIAL (1-866-722-3425).
    * To reactivate AT&T Yahoo! DSL, call 1-877-SBC-DSL5 (1-877-722-3755).
    * In case you forget your password, Yahoo! will help you. Take note of your Security Question, alternate email, date of birth and zip code. These fields will help you reset your password if you ever forget it.

    If you do not want to reactivate your AT&T service, you can create a new free Yahoo! account and transfer your existing settings and personal information (for example, email messages, address book entries, and photos) to this new Yahoo! account.
    Once the transfer is complete, your settings and personal information cannot be restored to your AT&T account ******** if you decide to reactivate it later.

    If you take no action to transfer your account within 60 days of the cancellation of your AT&T account, your existing settings and personal information (for example, email messages, address book entries, photos) will be permanently deleted. If you have purchased additional premium services (such as a Yahoo! Personals subscription), those services will also be canceled.
    _______________

    Screw them.
    No kissing first either

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  12. Ah...
    So my guess is that when I go offline I will not be able to come back.

    That said, I shall miss y'all.

    XOXO
    Me

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  13. Good luck Annie....
    Give'em hell! He he he he

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  14. Annie, I don't understand why Yahoo suspended your account, did I miss the explanation? Yahoo isn't my ISP so I can't say anything about that. I know a lot of people don't like Yahoo, but I've always had good luck with the services that I used. I have a free Yahoo email account that I've had for many years, fortunately I've never had any problems with it -- knock on wood.

    ReplyDelete